November 21, 2022

More than two-thirds of patients prefer to receive reminders about upcoming appointments via text, and 59 percent would like text message reminders to book their next appointment. Our partner PatientPop recently launched PatientPop Connect—a new way to easily communicate with patients how they want. PatientPop Connect brings secure text messaging to health-care practices to generate new patient appointments, reduce the burden of busy phone lines, and simplify communication between the patient and provider.

PatientPop Connect offers three valuable features:

• Web-to-text—Patients who visit a PatientPop practice website will be prompted to fill out a form in order to receive a text message from the practice. Patients who prefer text messaging immediately see it’s an option at the practice.
• Call-to-text—Patients who call the practice will receive a prompt to send the practice a text message if they prefer. Texting helps clear busy phone lines and reduces the number of calls staff have to answer.
• Secure two-way text messaging—Providers and practice staff can exchange text messages with patients directly from the HIPAA-compliant PatientPop practice growth platform.

With a commitment to continuous innovation, our trusted partner, PatientPop, delivers an all-in-one technology platform that eases and enhances every step of the patient journey, from online search to ongoing post-visit connections. Sign up to save $1,000 on your implementation fee.

Learn more about how PatientPop can help you reduce hold times, quickly follow up with prospective patients, and provide convenient communication options.

Related Resources

New Provider Relief Funds for Medicaid Providers

—

Learn More

About APMA Practice Management Reimbursement Issues Strategic Plan: Advocate Strategic Plan: Educate Strategic Plan: Lead

APMA Provides Comments at the Diabetes Mellitus Interagency Coordination Committee Meeting

—

Learn More

About APMA Practice Management Reimbursement Issues Strategic Plan: Advocate Strategic Plan: Educate Strategic Plan: Lead